Management

Head of Customer Support

Average net monthly salary in Bulgaria is

An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:

2,083 - 6,516 BGN

10% earn less lthan 2,083 BGN

10% earns more than 6,516 BGN

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What does the data in the graph mean?

Salaries in the survey are expressed in net.

Based on the Zaplatomer.bg salary survey, 80% of people on the Head of Customer Support position in the Bulgaria earn between 2,083 BGN and 6,516 BGN monthly net.

10% of employees earn less than 2,083 BGN and 10% of people earn more than 6,516 BGN.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of the job position

Responsibility for leading the customer support team
Strategy creation, customer support direction and subsequent implementation,
Support, team coaching, solving demanding customers
Track the resolution of customer issues from receipt to resolution
Improving services, increasing customer engagement and facilitating organic growth
Resolving complaints and creating reports
Providing information to the company's customers, telephone and e-mail communication
Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

73. place

Women representation in position

Average age of respondent by position

660. place

Fabric Cutter

Textile, Leather, Apparel Industry

835 - 1,613 BGN

74. place

OSS/BSS Specialist

Telecommunications

2,104 - 6,372 BGN

73. place

Head of Customer Support

Management

2,083 - 6,516 BGN

72. place

Regional Manager

Top Management

1,851 - 6,979 BGN

1. place

IT Director

Top Management

3,978 - 12,753 BGN

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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