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Average net monthly salary in Bulgaria is
3,000
4,000
5,000
 
10% earn less 1,842 BGN
10% earns more 5,718 BGN
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Displayed value presents total net salary in the whole country. Salary amount is influenced by bonuses, regions and many other factors.

Description of the job position

  • Responsibility for leading the customer support team
  • Strategy creation, customer support direction and subsequent implementation,
  • Support, team coaching, solving demanding customers
  • Track the resolution of customer issues from receipt to resolution
  • Improving services, increasing customer engagement and facilitating organic growth
  • Resolving complaints and creating reports
  • Providing information to the company's customers, telephone and e-mail communication
  • Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

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Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

Women representation in position

Average age of respondent by position

652. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

741 - 1,284 BGN

88. place

Marketing Manager

Management

Salary group 2

1,817 - 4,820 BGN

87. place

Head of Customer Support

Management

Salary group 2

1,842 - 5,718 BGN

86. place

ASP.NET Programmer

Information Technology

Salary group 2

1,958 - 4,412 BGN

1. place

IT Architect

Information Technology

Salary group 3

3,481 - 10,512 BGN

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  • Salary on position by region*, education, practice, business size
  • Total salary and its components* (variable component, commissions, rewards)
  • Responder distribution to payroll
  • Salary ranges expressed by 1st decile, 1st quartile, median, 3rd quartile, 9th decile, and average wage.
  • Detailed breakdown of all monitored non-financial benefits provided*
  • Financial benefit analysis*
  • * available when regression model is used