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Management

Salary for position Call Centre Manager in Bulgaria

Average net monthly salary in Bulgaria is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
Compare your salary with other people in the same position and in the same region for free and anonymously.
80% of people earn:
2,088 - 4,529 BGN
10% earn less lthan 2,088 BGN
10% earns more than 4,529 BGN

Salaries in the survey are expressed in net.

Based on the Zaplatomer.bg salary survey, 80% of people on the Call Centre Manager position in the Bulgaria earn between 2,088 BGN and 4,529 BGN monthly net.

10% of employees earn less than 2,088 BGN and 10% of people earn more than 4,529 BGN.

The survey is based on data from employees, cleaned of extreme and duplicate values. By taking a free, anonymous survey, you will get a more accurate salary comparison with other people working in the same position as you.

What kind of work does Call Centre Manager typically do

  • Responsibility for recruiting and selecting new employees.
  • Scheduling work shifts of supervisors and call centre operators.
  • Managing, coordinating, checking and motivating subordinate employees.
  • Setting up key performance indicators (KPIs) of the team.
  • Proposing changes of procedures, processes, etc.

For companies – be confident when making decisions about salaries

Set the salaries of your employees fairly. A detailed salary report will help you to do this. You will always have relevant salary data to hand.

The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Call Centre Manager in the labour market

In the salary ranking,
the job position takes

193. place

Women representation in position

56%

Average age of respondent by position

34

621. place

Medical Orderly

Medicine & Social Care

Salary group 1

971 - 1,528 BGN

194. place

College lector

Education, Science & Research

Salary group 2

2,163 - 4,414 BGN

193. place

Call Centre Manager

Management

Salary group 2

2,088 - 4,529 BGN

192. place

Systems Administrator

Information Technology

Salary group 2

1,735 - 5,032 BGN

1. place

IT Director

Top Management

Salary group 3

5,205 - 16,830 BGN

Is this salary range too huge?

You can find out the average salary in your region by filling out a short questionnaire

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Salaries from employees
Solo
1 job for a year
110.00 BGN*
56.24 EUR*
Price in EUR, 1,95583 BGN = 1 EUR
Access for 1 user
Ideal for a one-time analysis of a specific job position.

Frequently asked Questions

Frequently asked questions and answers about the salary for the position Call Centre Manager.

The total gross salary for the position Call Centre Manager ranges between 1,865 BGN and 6,942 BGN per month. For an accurate comparison, we recommend checking your salary through the questionnaire on Zaplatomer.bg to get a more precise view of the salary, considering the region where you work.

The highest-earning employees in the position Call Centre Manager have a total gross salary of at least 4,529 BGN per month.

10% of the highest-earning employees in this position have a total gross salary higher than 4,529 BGN per month, and 10% of the lowest-earning employees in this position have a total gross salary lower than 2,088 BGN per month. By participating in our salary survey, you will get an accurate comparison of your salary with the market average, considering the region where you work.

After working for 5 years, the position Call Centre Manager earns 3,589 BGN per month gross.

You need to be well prepared for salary negotiations. During salary negotiation, we recommend focusing on the following aspects:
  • find out the current market value of the position – on Zaplatomer.bg you can check it for free and anonymously
  • highlight your experience and achievements – it is good to time the salary discussion well
  • expanded responsibilities – if you work beyond your role and assigned duties
  • prepare alternatives – if a salary increase is not possible, there are other options (bonuses, extra vacation, etc.)

The salary data comes from a pay survey where everyone can anonymously compare their salary with other employees working in the same position. We clean and process this data according to our methodology. For the position Call Centre Manager, we currently have 49 verified respondents collected.